Legal

Terms & Conditions

Terms of accommodation for guests of Ferienhaus Kollinger

Basis of the contract

For the accommodation contract between Ferienhaus Kollinger (owner Christian Riedlsperger, address see § 1) and the guest, the General Terms and Conditions for the Hotel Industry (AGBH 2006) as currently published apply, as recommended by the Hotel Industry Trade Association of the Austrian Federal Economic Chamber.

Download AGBH 2006 as PDF
As of 26 Jan 2026 · English · ~186 KB

Supplementary or deviating from the AGBH, the following special arrangements apply to Ferienhaus Kollinger.

Special arrangements

1. Contracting party and contact

2. Accommodation property and minimum stay

Rented out is the holiday home "Kollinger" at 5710 Kaprun, Menggweg 2, with 4 bedrooms for up to 8+2 guests. The agreed minimum stay is 3 nights; during the off-season shorter stays are possible by arrangement.

3. Rental price and payment terms

The agreed rental price is per night in euros, including statutory VAT, and covers the following services:

• Use of the entire holiday home including the garden
• Bed linen and towels
• Final cleaning
• Wi-Fi, heating, electricity and water
• 4 parking spaces

Down payment: 30 % of the total amount within 7 days of receiving the reservation confirmation.
Balance: 30 days before arrival; for short-notice bookings immediately after confirmation.

Not included in the rental price: local tourism tax according to the current rates of the municipality of Kaprun, settled on site or together with the balance payment.

4. Arrival and departure (deviating from § 7 AGBH)

Check-in: from 16:00 on the day of arrival
Check-out: by 10:00 on the day of departure

Deviations are possible by prior arrangement. If arrival is after 18:00, the host must be informed in good time.

5. Cancellation fees (deviating from § 8 AGBH)

In the event of cancellation of the accommodation contract by the guest, the following cancellation fees apply (as a percentage of the total travel price):

• up to 2 months before the day of arrival: free of charge (0 %)
• from 2 months to 42 days before the day of arrival: 10 % cancellation fee
• from 42 days before the day of arrival: 100 % cancellation fee

We recommend taking out travel cancellation insurance.

6. House rules (supplementary to § 9 AGBH)

• Quiet hours in the garden and outdoor area: 22:00 to 07:00
• Smoking and open fire are not permitted anywhere inside the house (smoking in the garden / on the terrace is allowed).
• Events and parties require the host's prior consent.
• When leaving the house, please close all windows, switch off lights and lock the doors.
• Waste separation in accordance with the requirements of the municipality of Kaprun is mandatory.

7. Pets

Pets may be brought along by prior arrangement and against a surcharge if so agreed. They must not be left unattended in the holiday home. Any damage or additional cleaning effort will be invoiced separately.

8. No statutory right of withdrawal (FAGG)

Pursuant to § 1 sec. 2 no. 9 of the Austrian Distance and Off-Premises Contracts Act (FAGG), there is no statutory right of withdrawal for accommodation contracts when a specific date or period of performance has been agreed. The cancellation arrangements set out in § 5 of these terms apply.

9. Place of jurisdiction and applicable law

Austrian substantive law applies exclusively, to the exclusion of the conflict-of-laws rules of private international law and of the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is Salzburg, Austria. For consumer transactions the mandatory jurisdiction rules of the Austrian Consumer Protection Act (KSchG) apply.

10. Data protection

Personal data is processed in accordance with the applicable data protection regulations. For details see our privacy policy.

11. Online dispute resolution

Consumers have the option of submitting complaints to the EU online dispute resolution platform: ec.europa.eu/consumers/odr.

12. Severability

Should individual provisions of these special arrangements be wholly or partially invalid, the validity of the remaining provisions as well as of the underlying AGBH shall remain unaffected. Amendments and supplements require the written form.

Last updated: May 2026